Frequently Asked Questions
Q: What are the dates for Noel Acadien Au Village for 2020?
A: The festival will be open from December 1 until December 23rd, 2019 from 5:30 pm – 9:00 pm nightly (weather permitting). On high volume nights, we will stay open a little later, depending on the size of the crowd.
Q: What is the best night to come to the festival?
A: Visitors are highly encouraged to attend on weeknights (Sun-Thurs) to avoid heavy crowds and traffic delays on weekend nights (Fri-Sat).
Q: Can we schedule a group tour?
A: Yes, you can! We ask that you call and make a reservation for your group in advance. We ask that you please pay as a group and not individuals (i.e one check or credit card payment). This will help speed up your entry to Noel Acadien. Please call 337-504-5568 to book your tour group. They are all self-guided.
Q: Do you sell advance tickets at the Village?
Q: What if we get hungry? Will there be food?
A: There will be food available for purchase every night. Santa’s Kitchen offers gumbo, pork jambalaya, nachos, popcorn, sausage poboys, BBQ burgers, hot dogs, and more. Our famous hot chocolate and other beverages will also be available.
Q: How do we get there?
A: The entrance by Rue de Belier is closed so please use the following address for your GPS:
800 West Broussard, Lafayette LA 70506.
Q: Will we be able to rent a wheelchair at the Village?
A: No, we do not have wheelchairs available for rent.
Q: Where can I purchase tickets?
A: Advance tickets ($8 each) can be purchased at select Shop-Rite / Tobacco Plus convenience stores throughout Acadiana beginning in late November. Tickets may also be purchased online for $11 or at the gate for $10 each. Cash, checks, and credit cards are accepted at the gate. Children 4 years and younger and military with ID receive free admission.
Q: Will Santa be there every night?
A: Yes! So, you better watch out and you better not pout! He will be present nightly for photo opportunities. Photo packages are available for purchase. No cell phone or personal camera photography allowed. He is located under the Pavilion, on the right-hand side. He will be there from 6pm-9pm. Do be mindful, sometimes Santa too needs the restroom!
Q: We bought advance tickets, so where do we go when we get there?
A: Please enter through the ADVANCE TICKET line on the right side of the front entrance for a shorter wait time.
Q: Do you have an ATM on site in case we run out of cash?
A: Yes, an ATM machine is located in the Pavilion at the rear of the village.
Q: How much is parking?
A: Parking is FREE!! The Knights of Columbus members volunteer their time every night to assist with parking. More to come on this in Fall of 2019!
Q: Can we bring a stroller or a wagon?
A: Yes! Strollers are welcome. Just know that some of our sidewalks are a little uneven so please take your time and watch your step.
Q: Can we bring our pet?
A: Sorry, but animals are not allowed on village grounds. Service animals are the only exception and they must remain leashed at all times.